Privacy Statement
This Privacy Policy explains how Librabet Casino collects, uses, stores and protects information when you use our website or services. We take user privacy seriously and aim to handle personal information carefully. Please read this page to understand what data may be collected, why it is used and the choices available to you.
Information we collect
The information we collect depends on how you use our services and the details you provide. It may include personal, technical and transactional data.
Personal data
When you create or manage an account, we may collect details such as your name, date of birth, address, email address and telephone number. We may also retain information you provide when contacting support or updating your account. We use account data to administer your access, respond to requests and help protect your account.
Technical and activity data
When you visit the website, certain technical information may be recorded, including your IP address, device and browser details, language settings, pages viewed and the time and duration of visits. We may also use information about user activity, such as interactions with website features, to maintain and improve the service and identify unusual activity.
Transactional data
We may keep records of deposits, withdrawals and other account transactions, including the amount, date, status and payment method. Payment details may be handled by third-party payment providers. We do not intend to collect or store full payment credentials where these are processed directly by a provider.
How we use information
We use information to operate and maintain accounts, process transactions, provide customer support, verify account details where required, prevent unauthorised access and investigate suspected misuse. We may also use technical and activity data to troubleshoot issues, monitor service performance and keep website features working properly. We use information only for purposes connected with providing, managing or protecting our services.
Information storage and protection
We apply appropriate safeguards designed to protect personal information from unauthorised access, loss, alteration or disclosure. Access to account information is limited to people and service providers who need it for their work. Information is retained only for as long as it is needed for the purposes described in this policy or to meet applicable record-keeping requirements. No online system can be guaranteed to be completely secure, so please keep your login details private and contact us if you believe your account has been accessed without permission.
Cookies and tracking technologies
Our website may use cookies and similar technologies to remember preferences, support essential functions, understand website use and improve performance. You can manage cookies through your browser settings. Disabling some cookies may affect how parts of the website work.
Information sharing
We may share relevant information with third-party providers that support services such as payment processing, website hosting, technical maintenance and account protection. These providers may use information only as needed to deliver their services to us. We may also disclose information where necessary to address security concerns or comply with an applicable legal obligation.
Your privacy rights
Depending on your circumstances and applicable requirements, you may be able to request access to your personal information, ask us to correct inaccurate details or request deletion of information. You may also raise questions about how your data is used. Some requests may be limited where we need to retain information for operational, security or record-keeping reasons. Contact us through the support options on the website to make a privacy request.
Updates to this policy
We may update this Privacy Policy when our information practices or services change. The latest version will be published on this page. Please review it from time to time to stay informed about how Librabet Casino handles your information.